Lenovo X61 - 4-month failure
April 20, 2008
After receiving the X61 as a gift, I was very pleased. I have always bought IBM’s and would never buy another brand. However, let’s take a look at the road-map of my IBM ownership, and the issues that I have faced. It may be time to pack it in and say sayonara to IBM / Lenovo.
Road Map to failure (Issues that required Warranty Service):
2004 - 2nd Year University IBM T40
- 6-Months after first turning this laptop on, the motherboard fails and is sent in to IBM free of charge.
- 13-Months - LCD is resembling a leper and is sent in to IBM
- 24-Months - Cracks formed on palm-rest & leper LCD is back, not sent in to IBM
2006 - The Real World - IBM T42
- 1-month after purchase, ethernet fails and has to be sent into IBM
- 9-months - Hard drive failure, sent in to IBM
2008 - Web Guru - IBM x61
- 4-Months after receiving the great gift, “Fan Error” is received when attempting to turn-on. Computer will not POST, which makes for a very expensive paperweight. Will be sent in to IBM…
Is this just bad luck with IBM/Lenovo or does there seem to be a deeper issue with QA. Maybe, it’s the nature of the beast and laptops have high-failure rates. Whatever it is, I think that it may be time to give another company my business. The hard part is going to be finding a laptop company that makes laptops that don’t feel plastic-like / cheap….
Any ideas?
aizen Design
I have had the X60 tablet for almost a year now and so far the only thing that gave me issues was the adapter (after ~6 months), which they replaced without any charges. This is my first thinkpad, but so far it seems pretty good.
My history:
IBM 390X - great machine. Had it for 3 years, then had an LCD failure.
IBM R40 - 1.5 years, Hard drive failure, LCD failure. Would not boot up.
X40 - worked fine, the tablet closure piece snapped too easily. Not a very good design. Flimsy.
Solutions? Desktop. (you thought I was going to say Mac right?)
[…] However, let??s take a look at the road-map of my IBM ownership, and the issues that I have faced.http://www.intowit.com/bloggd/2008/04/20/lenovo-x61-4-month-failure/North American road maps ?? Sa-Smand its Allstate subsidiary issued road maps. Many Sears stores, […]
[…] However, let??s take a look at the road-map of my IBM ownership, and the issues that I have faced.http://www.intowit.com/bloggd/2008/04/20/lenovo-x61-4-month-failure/Google MapsThis icon shows where you are on the map. The green arrow points in the direction […]